General Conditions

General Conditions

Enrolment and Booking

To book your course at Trulli Italian School, you must follow these simple steps:

  1. Complete the appropriate enrolment application form.
  2. Send a deposit of € 150,00 by bank transfer to the school and a copy of your payment by email.

We will send you an email of confirmation including all the necessary information about your stay, your course and featured services.

How to pay

The deposit of 150€ will be paid by bank transfert to:

Name: Andrea Goffredo

Bank Name: Banca di Credito Cooperativo di Alberobello e Sammichele di Bari

BANK ADRESS: Via Vittime del Fascismo, 8, 70011 Alberobello BA

IBAN
: IT11 J083 3841 3 2000 001 0003 575

BIC CODE: 
CCRTIT2TALB

The tariff for your course will be paid in cash at reception when you first arrive at the school.

Courses

All group classes run from Monday through to Friday from 9.00 to 12.40 p.m. One lesson equals 50 min . Students must present themselves at school on their first day at 08.45 in order to take a level-test and to be assigned to the corresponding class. In the event of timetables being changed or lessons being shifted from the morning to the afternoon, the student will be notified in advance. In the rare case there are 1 or 2 students for one level, the 4 hours of the standard course will converted in 2 hours of individual course at the same price or the students to attend for others 2 hours to a class of similar level. In the event of there only being 3 students for a particular level, the number of hours for the class will be reduced by 1 hour per day (for example: 3 hours instead of 4 for the Standard class) given the more intense nature of a small class-size.
To make any complaints, students can address our administrative office to talk to the Director of Studies. The lesson times missed during festive days will be caught up on following dates. To make any complaints, students can address our administrative office to talk to the Director of Studies.

Search for accommodation and rules

  1. Finding accommodation is a free service for all students regularly enrolled at school.
  2. Every accommodation available through the school has been carefully selected.
  3. Accommodation is at students’ disposal from some days before the beginning of the course until some days following the end of the course. The arrival time must be communicated to the school at least 4 days before, to guarantee someone will welcome you at your arrival.
  4. In the case of a student wanting to extend his/her stay in accommodation, he/she must notify the school two weeks in advance, in order to guarantee availability.
  5. Sheets and towels are supplied by us.
  6. Adult students who choose to stay in apartments are responsible for the cleaning and maintenance of them .
  7. The school acts only as an intermediary between students and accommodations, thus we are not responsible for the dealings between the two parties; in any case the school will do its best to help its students.
  8. If a student decides not to attend classes, or to shorten the stay, he/she is not entitled to any refund.
  9. Under the discretion of the school, you may be required to pay a  deposit of € 100.00, which will be returned to you on the day of your departure. The reimbursement of the deposit, or a part of it, can be denied for the following reasons: lack of cleaning, damages to the apartment and/or furniture, objects and installations.
  10. Hosting other guests without the school’s consent is not allowed.

Cancellation

In order to receive full reimbursement, the student is required to send a written cancellation to the school at least 30 days before the start of the Italian course by post or by email. Beyond this date, 50% will be refund. Less then 15 days before the start of the course, no refund will be made. However, payments can be used as vouchers for other Italian courses which the student may attend within one year from the date of cancellation. Trulli italian school reserves the right to establish the amount and to deduct the costs of remittance of payment and repayment of the amount.

Visa

Citizens from EU countries do not need a visa. If the student come from an extra-eu country or if the student opts for a course that lasts for more than 90 days, he/she will have to obtain long term student visa or national visa. Students coming from countries that require a visa to study abroad need to contact the Italian Embassy or Consulate in their home country beforehand to complete the formalities. A certificate of enrolment is one of the requirements for obtaining a visa. In order to receive a certificate of enrolment, the student must pay the tuition fees in full.

Responsibility

The school declines all responsibility for loss of or damage to a students’ personal possessions. We take no responsibility for damages to accommodation caused by a student. The student will be obligated to fully reimburse the sum owed for repairing the damage caused. Our school assumes no responsibility for injuries of any kind sustained by the student during excursions, activities organised by the school or during lessons.

Insurance and Medical assistance

During your stay in Italy, it is advised for you to be medically covered for diseases and injuries. EU citizens have the right to free medical assistance by presenting their National health insurance card.

Students from non-EU countries should take out a private health insurance for the entire duration of their stay in Italy.

In the contrary case, the student assumes all responsibility for not being covered. Students are not insured against illness, accidents, theft or loss of personal belongings, either by the school or by the owners of their accommodation

Further information on the junior course

For students requiring transfer from/to Bari or Brindisi airports, arrival should be on Sundays and departure  should be on Saturday at the indicated dates .

The balance must be paid at least 6 weeks prior to arrival.

Students are not covered for any illnesses, accidents, thefts or loss of personal property, (neither at school nor at their accommodation), therefore we recommend the use of private insurance prior to departure.

In the event of damage to the school or homestay property, even if it is an accident, the student will have to pay the full cost of the repair or replacement.

Responsible travel policy

Policy aims

Our aim is to make you live the true Italian culture and language with the most authentic way. We let you discover the true part of Italian culture in Puglia, South Italy with particular attention to environment, to the territory and to the people who live there.

Economic responsibility 

All the activities organized by our school are made and organized by only local people, to enhance the people, the traditions and cultural heritage of the area. 

We employ just local people: we work with local teacher, local guides, local drivers, local agencies, local chef and handcrafts. We encourage local suppliers to emply local people. In all  our activities we use local and traditional food and we encourage the participants to our activities to looking for authentic local food and drinks.

Environmental responsibility

Many of our tours are in collaboration with local associations responsible for the protection of natural parks and local heritage. Every traveler will be informed about the rules of all the environments that he will meet during the tour, respecting the wildlife and animals encountered.

The Tours will enhance the local nature with trekking activities, the culinary traditions with cooking course and the artistic heritage of the area with cultural tours. 

During the trip Trulli Italian School will pay particular attention to the recycling of all the materials consumed and the respect of each environment visited. 

In our school office we use recycling paper and we do recycling for all products. Puglia has every summer water problem that’s way we encourage people to pay attention to don’t consume to much water for they needs. n the house where the participants will sleep there are some advice about “stop wasting water":

1. Check your house for leaks

2. Turn off the faucet when you brush your teeth.

You can use water to wet your brush and rinse your mouth and the sink, but there’s no reason to keep the water on while you’re not using it.

3. Try to take a shorter shower

5. Never use the toilet as a trash can

Water is one of the most important resources on the planet, and we should think before we waste it unnecessarily. Try these tips to help become more Earth-friendly and save our and your water.

Social responsibility

We provide to all our traveler before the trip about all politics and social condition of every place we will visit. Many of our tours are in collaboration with local. All the traveler will be notified about the ways to minimize negative impacts on local cultures, like: be respectful of the religious places, be respectful of all local people meet.

The traveler will meet just local communities in every villages.

Many of our tours are in collaboration with social projects that make benefits for the community. We collaborate with the association “Gran Teatro del Click” is a local association who work with local guided expert in plants, nature and secret path in the territory and also they use natural and eco producs in every thing they make: like t-shirt, towels, food ect.

The same association has made a project about the regeneration of a abandoned station in a natural oasis “Dune Costiere. Some years ago they created many activities for tourists that you can see here: http://www.parcodunecostiere.org/newsite/eng/index.php like walks, bird watchnig, bike rides ect.

Another association is “Cooperativa Serapia": https://www.cooperativaserapia.it They doing lots of activities with kids and adults about the rediscover of the old italian food and they make trekking tour  in our wonderful region.

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